FAQ’s

How far are you from Newquay?
Treloy is approximately 3 miles from Newquay town centre.

How far is it to the nearest beach?
Porth beach is about 2 and a half miles away.

Can I walk to the beach?
There are narrow lanes (no pavements) and up and down hill, making it easier for older children than the very young. Most beaches have parking.

Can I choose a pitch or area?
We will do our best; please ask when you book (early booking is advisable)

What is the earliest arrival time?
11 am. Sorry, we do not have a “holding area” and cannot accommodate you before this time.

What is the latest arrival time?
8pm. Please advise us if you think you may be arriving later than this.

At what time must I vacate my pitch?
10 am.

Do you allow stag/hen/party groups?
No, we accept families and couples only

Are barbecues allowed?
Yes, and bricks are available to borrow from outside our Reception to avoid your pitch grass getting burnt.

Are open or camp fires allowed?
Strictly “No”, not at any time; no open fires or burning of wood is allowed.

Is there a play area for children?
Yes, there is a large sandy area with swings, climbing frames, zip wire, etc.

Can the children fly a kite or play football?
Yes, there is a grass Playing Field

Are children allowed to bring bicycles/scooters?
Yes these are allowed – please ride them safely.

Can you recommend cycle routes?
The Camel Trail is very popular with all ages (Padstow to Wadebridge and beyond. Also Lanhydrock has wooded trails and a nice cafe and play area.

Are dogs allowed?
Well-behaved dogs are welcome (max 2). There are two “dog walks” on site

Can I walk my dog on the beach?
On most of the beaches: Mawgan Porth, Watergate Bay, Great Western, Towan, Newquay Harbour, Fistral, Little Fistral and Crantock beaches, but dogs are banned from Tolcarne, Lusty Glaze and Porth beaches during the summer. Always check the council notices.

Can I get wifi on site?
Wifi is provided by a local company (CDA) and is available at reasonable prices: £2/hour, £3/day, £5/week, £10/month, payable by card on your device. There is no data limit.

What is mobile phone coverage?
Variable – best to check with your network provider.

What is TV reception like?
It is variable. The higher your aerial the better it will be.

Can I walk to a pub or restaurant?
We can recommend restaurants & provide taxi phone numbers

Is there a bar or club on site?
Yes Treloy has its own “Surfrider Bar”, it opens in the evenings, please see Facilities page.

Is Entertainment provided?
Yes- during peak times (May B/H week and late July – end of August)

Is there a Games Room?
Yes, it has a pool table, air hockey and other games machines.

Is there a shop on site?
Yes, the shop sells fresh milk and newspapers and other items you may need during your stay. Freshly brewed coffee, croissants, and other drinks are available and a range of tempting accompanying goodies. Please see Facilities page. There is a patio, with tables, overlooking the children’s’ play area.

Is there a Cafe on site?
There is a cafe/takeaway with seats inside and on the patio; breakfasts and home-made evening meals are served by helpful staff.

Is Treloy far from the Boardmasters music festival?
No, only a short distance away. You may be able hear some of the music and you may notice extra traffic while the festival is on.

Where can I exchange my gas cylinder?
At Reception you can obtain Camping Gaz and Calor refills

Is there a bus service?
A bus service between Newquay and St Columb Major runs along the A3059 which is a few hundred yards walk from Treloy. Timetable is available from Reception.

Is the water safe to drink?
Yes

Where are the taps nearest my pitch?
The site map shows the water points in the camping areas.

Can I extend my stay?
If it is possible we will be pleased to extend your stay.

Can you recommend Surfing Schools?
We have details of several surf schools in Reception.

Do you have holiday homes, static caravans or lodges/chalets?
No

Do I have to pay for showers or family rooms?
No, these are included but key for family room requires a £10 deposit

Do you accept group bookings?
No. We cater for families and couples only. Let us know, when you book, if you wish to be pitched close to your friends.

Can touring caravans and tents pitch side by side?
Yes, if each has the same type of pitch

What is the power supply to electric hook-ups?
16 amp. You will need to bring a camping mains connection lead/cable

Do I need special pegs for the hard-standing pitches?
Yes, rock pegs are recommended.

Are pup tents or gazebos allowed?
Yes, these must fit within your pitch boundaries. There is a charge at busy times for gazebos.

Are the pitches marked out?
Yes

Do you offer winter storage?
There is limited storage; please enquire

Is road access to the site easy?
Yes

Will there be noise from aircraft taking off from the Airport?
The runways are on the far side of the airport and noise is rarely heard from commercial aircraft

Can I do my laundry on site?
We have commercial washing machines (£5 per load) and tumble drying machines (minimum £1.20). There are also sinks with hot water for hand washing.

Are there any washing-up facilities?
Yes, in the same area as the washing machines, and in the upper shower block. Hot water is free.

Should I bring my own ice-packs?
No need, as we have a ready-frozen ice-pack hire service. £1 hire + 40p for freezing for each pack. Sorry we are unable to freeze your own.

Should I bring my own hair drier?
Hair driers are provided in the shower blocks. There are power points for hair straighteners

Can I recharge my mobile phone?
There are power points in the shower block (you should stay with your phone) and at Reception.

Can I have groceries delivered?
Yes, but please arrange to meet these in the Reception area.

Is there a petrol station nearby?
Morrisons TR7 2GZ. Westways on A3059 TR8 4JQ. Shell is in Henver Road on way into Newquay.

Can you recommend someone to mend my caravan?
Kernow Mobile Caravan Services 07877 352288

Where is the nearest supermarket?
The Co-op is in St Columb Minor and also has the nearest cash machine
Sainsburys TR7 1NF. Asda TR7 1RN. Tesco Express TR7 2RZ. Aldi TR7 1SW
Lidl TR7 2BB. Morrisons TR7 2GZ

Where can I find camping supplies?
Camping & Outdoor Leisure Shop, Cliff Road, Newquay TR7 1SG 01637 877619

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